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FAQ 

1. How could I get samples?
We supply the samples with higher order price. But don't worry, after you make the order, sample cost difference will be returned to you. Hope you can understand.
So If you have a DHL or UPS or FEDEX account or other courier freight collectable account and agree to pay the courier freight. We would like to ask you pay only samples cost.
If you don’t have an courier account,you can send us the samples charge together with the samples cost by T/T or Western Union,we will send the samples to you after receipt of your payment via courier company.

2. How much the courier freight will be for the samples?

Courier freight depends on the quantity, weight and carton size and your area.

  

3. How to place an order?

Please send us you purchase order by email or fax. Or you can ask us to send you a proforma invoice for your order. We need to know the following information for you order:

Shipping information-Company Name, shipping address, phone Number, Transportation method (by Courier, By Air or By Ocean Container).

Product Information-Model Number, Quantity, Unit Price

Delivery time required

Freight payment (By collect or prepaid)

 

4. Can you arrange the transportation for us?

Yes! We can arrange send goods to you via DHL,FEDEX,UPS,TNT or by sea or by air.

 

5. How can the products be sent to us?

The transportation way depends on client’s choice. Freight depends on quantity, weight, volume, transportation way, destination country (Airport, Sea port.)

 

6. What’s you usual payment term for orders?

Our usual payment term is Banking Transfer (T/T in advance)

We also accept: Western Union Payment (Special for Urgent  order).

 

 

7. What’s the Minimum Order Quantity?

Due to the products, please contact us to make sure. Usually we will accept any quantities, but that will be price different.

 

8. What’s the Warranty of Your Products?

6 months to 12 months, depending on the products. We accept free replacement for unqualified products during the warranted period.

 


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